For help with rent and council tax support you can contact the Benefits Processing Service. This service can support clients with: Help with benefits or grants
Services in central and local government services (113)
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- The Traffic & Safety Team deliver a comprehensive range of road safety initiatives for nursery, pre-school, primary and secondary school pupils and adults in the borough. Their objective is to reduce road accidents and raise awareness of road safety issues across the borough. The programme in…
- Businesses have to pay for waste collection, either through the council or an authorised private contractor. Businesses have a duty of care to provide a valid waste transfer note from a waste carrier licensed by the Environment Agency. Islington Council provides a comprehensive commercial waste…
- The Register Office registers births, deaths, marriages, and civil partnerships for Islington and the City of London. For details and to make an appointment see website.
- The Trading Standards Service aims to ensure a fair and safe trading environment for residents, businesses and visitors to Islington. If you are a consumer see our consumer advice pages to get help with your query. Consumer advice for residents in Islington Borough | Islington…
- On 1st April 2012, the management of the HRRC was transferred from Islington Council to North London Waste Authority (NLWA). The HRRC will continue to operate in exactly the same way as it has done whilst managed by Islington Council and it will be ‘business…
- Customers can contact Residential Environmental Health to talk about private sector housing e.g. getting your landlord to carry out a repair or concerns with your housing conditions and can also deal with certain gas safety issues.
- Islington Computer Skills Centre is part of Islington Libraries Learning Hub and provides free computer training to Islington residents. All classes are taught by qualified tutors in a relaxed and friendly environment. Each student has sole use of a computer and class sizes are kept…
- The Worshipful the Mayor is the first citizen of the London Borough of Islington. The Mayor has a specific role to play for the authority during his or her term of office, which runs for a year commencing each May. The Mayor is the Chair…
- Opening Times, Monday to Friday from 9am to 5pm.
- Islington has 17 Safer Neighbourhood Teams
- Direct Payments are monetary payments made by councils directly to individuals eligible for community care services. Direct Payments comprise one way in which an individual can choose to receive their personal budget to meet their assessed needs instead of getting services managed by Social Services.…
- School term time, Monday to Friday, 3.30-6.30pm; Saturday, 12-2pm and 3-5pm (closed 2-3pm for lunch and cleaning). School Holiday and Half Term: Monday to Friday 10.30am to 5.30pm.Lumpy Hill has exciting structures and swings. Children grow vegetables and flowers in a fabulous garden and make artworks which they display all over the site. There is a big grassy space for ball games. Play is free here. Islington Play Association's adventure playgrounds are…
- Monday 9:30am-8:00pm; Tuesday 9:30am-5pm; Wednesday 9.30am-8pm; Thursday 9.30am-8pm; Friday 9.30am-5pm; Saturday 9.30am-5pm; Sunday 1pm-5pm.Public library services Books for adults and children, audio books, large print books. Toy library. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 28 free to use public computers with Internet access and Microsoft Office. Study tables and dedicated quiet…
- Telephone service on Monday, Wednesday and Friday, 9am to 12 noon.If you have a question, or need some information, advice or guidance you can speak to one of our Family Engagement Workers. Telephone service Monday, Wednesday and Friday, 9am-12noon Tel: 020 7527 8376 If lines are busy please leave a message and we will get…
- Monday to Friday, 9am to 5pmThis is a joint initiative between the Foreign & Commonwealth Office and the Home Office. Their trained professionals offer confidential advice and assistance to those who have been forced into marriage, people worried about friends or relatives, professionals working with actual or potential victims of…
- Monday closed; Tuesday 9.30am-8pm; Wednesday closed; Thursday 9.30am-8pm; Friday 9.30am-5pm; Saturday 9.30am-5pm; Sunday closed.Public library services Books for adults and children, audio books, large print books. Toy library. Online resources: eBooks and eAudio, eMagazines and eNewspapers. Free public Wi-Fi. Dedicated lap-top points. 6 free to use public computers with Internet access and Microsoft Office. Study tables and study area.…
- If you are disturbed by a continuously ringing alarm such as a burglar, fire or car alarm we may be able to silence it. If you report it directly to the council our officers will investigate. As part of this it helps if officers can…
- The Commercial Environmental Health Service works with businesses to ensure that all food and drink produced, stored or sold in Islington is safe to eat. It does this by: carrying out regular inspections of food businesses at a frequency determined by risk promoting good standards…
- You can now report fly-tipping online using the Clean Islington app, which is available for free for iPhone, Android and Windows Phone via app stores. Fly-tipping is "the illegal/unlawful deposit of any waste onto land with no licence to accept waste". It includes anything from…
- The Electoral Services team are responsible for producing the annual electoral register – the list of all Islington residents eligible to vote and for the monthly registration process that runs from 1 December to mid-August. The team also manages and organises all local, Parliamentary and European…
- Contact your local Valuation Office for help and advice on your Council Tax band.
- Home Ownership
- Islington Building Control delivers its service through a team of experienced and highly qualified surveyors and a group of knowledgeable and efficient technical support officers. We offer a customer-focused service, tailored to the needs of individual customers. At the beginning of your project we will assign…
- The Data Protection Act 1998 was introduced to protect personal data about you by setting rules and conditions which all bodies, such as Islington Council (the Act calls us Data Controllers) must obey when obtaining and using information about you. The Act also provides you…
- Trees on private property fall within the responsibility of the Tree Team of the Planning Service. Trees within Islington may be protected by tree preservation orders or by virtue of being in a conservation area, and in some cases by planning conditions. Please use our interactive map to view areas where…
- Social Services - out of hours Social Workers Service available from 5pm- 9am, 7 nights per week, and 24 hours Saturday/Sunday, Bank and Public Holidays.
- Drop-in and appointment 9.30am - 5pm Tuesdays, Thursdays and FridayGCSE and A Level Results 2023 Have you just got your GCSE or A-Level results? You may have concerns and questions about your next steps in education, employment and training. Progress Advisers will be available on GCSE results day at the majority of Islington schools.…
- If you would like to appeal against the decision about your housing benefit you must write to the Benefits Service within one month of the date of the decision letter. You can: complete the online form visit us at one of our Area Housing Offices write…
- The responsibility for regulating gambling in the borough is shared between the Gambling Commission and Islington Council. The Gambling Commission is responsible for issuing operating licences to organisations and individuals that provide facilities for gambling and personal licences to persons working in the gambling industry.…
- Monday 9:30am-8pm; Tuesday Closed; Wednesday 9.30am-8pm; Thursday Closed; Friday 9:30am-5pm; Saturday 9:30am-5pm; Sunday Closed.Public library services Books for adults and children, audio books, large print books. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 8 free to use public computers with Internet access and Microsoft Office. Study tables and quiet study area. Photocopier.…
- Monday 9am-8pm; Tuesday 9am-5pm; Wednesday 9am-5pm; Thursday 9am-8pm; Friday: 9am-5pm; Saturday 9am5pm; Sunday closed.Public library services Books for adults and children, audio books, large print books. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 9 free to use public computers with Internet access and Microsoft Office. Study tables and study area. Photocopier. Printing…
- Monday 9.30am-7pm; Tuesday closed; Wednesday 9.30am-7pm; Thursday closed; Friday 9.30am-1pm; Saturday 11am-5pm; Sunday closedA wide range of children's books, as well as audio CDs, PCs and fun activities for children and families. Free public Wi-Fi. 4 free to use public computers with Internet access and Microsoft Office. Study tables. Photocopier. Printing from public computers or USB. Adults should be…
- Monday 9.30am-1pm; Tuesday 9.30am-8pm; Wednesday Closed; Thursday: 9.30am-8pm; Friday closed; Saturday 11am-5pm; Sunday closed.Public library services Books for adults and children, audio books, large print books. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 8 free to use public computers with Internet access and Microsoft Office. Study tables and study area. Photocopier. Printing…
- Monday 9.30am-8pm; Tuesday closed; Wednesday 9.30am-8pm; Thursday closed; Friday 9.30am-5pm; Saturday 9.30am-5pm; Sunday closedPublic library services Books for adults and children, audio books, large print books. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 8 free to use public computers with Internet access and Microsoft Office. Study tables and study area. Photocopier. Printing…
- Monday 9.30am-8pm; Tuesday 9.30am-5pm; Wednesday 9.30am-8pm; Thursday 9.30am-1pm; Friday 9.30am-5pm; Saturday 9.30pm-5pm; Sunday closed.Public library services Books for adults and children, audio books, large print books. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 13 free to use public computers with Internet access and Microsoft Office. Study tables and study area. Photocopier. Printing…
- Monday closed; Tuesday 9:30am-8pm; Wednesday closed; Thursday 9:30am-8pm; Friday 9.30am-1pm; Saturday 11am-5pmPublic library services Books for adults and children, audio books, large print books. Online resources: eBooks and eAudio, eMagazines and eNewspapers Free public Wi-Fi. Dedicated lap-top points. 8 free to use public computers with Internet access and Microsoft Office. Study tables and study area. Photocopier. Printing…
- Islington has 10 libraries. Our aim is to encourage children and young people to enjoy reading and to support their learning through activities and events: Baby Bounce rhyme times (0-18 months) at every library Under 5s story times (1-4 years) at every library Toy libraries…
- Licence information and application guidance for people and businesses wishing to sell alcohol, provide entertainment and supply late night food and drink.
- The quickest way to move is often by finding another tenant who would like to swap homes with you. This is called a ‘mutual exchange’.You can swap your home with another council or housing association tenant either in Islington, London or anywhere in the United…
- Islington has a Private Finance Initiative (PFI) partnership with SSE Contracting to deliver public lighting services across Islington’s highway network. Street lights, illuminated road signs or illuminated traffic bollards which have been damaged or have wiring exposed can be extremely dangerous and should be reported immediately…
- In urban environments, we are surrounded by different types of pollution on a daily basis. Air, water, land and noise pollution can impact quality of life, create health concerns and harm the natural environment. Islington Council’s Pollution Service monitors and initiates improvements in the local…
- The responsibility for regulating gambling in the borough is shared between the Gambling Commission and Islington Council. The Gambling Commission is responsible for issuing operating licences to organisations and individuals that provide facilities for gambling and personal licences to persons working in the gambling industry.…
- Islington Building Control delivers its service through a team of experienced and highly qualified surveyors and a group of knowledgeable and efficient technical support officers. We offer a customer-focused service, tailored to the needs of individual customers. At the beginning of your project we will assign…
- The council’s current policy is that heating provided through communal boilers is turned on in late September and turned off towards the end of May. This ‘heating season’ lasts for 36 weeks per year with heating provided for 18 hours per day between 6am and…
- Monitor and license developments and building work which affects the roads or pavements.
- Islington Central Medical Centre (previously St Paul’s Road Medical Centre) is a brand new purpose-built medical practice opened in Sept 2008. We are one of the oldest and now largest practice in Islington. We care and treat over 15,000 patients. We welcome all new patients…
- Please see LBI website for information.