Crisis Skylight London

If you are homeless, have been homeless in the last two years, or are at risk of becoming homeless, we can help you.

To us, homeless means sleeping on the streets or living in a hostel, shelter or refuge. It also means living in supported housing because you have been homeless, sofa surfing, or living with friends/family as you have nowhere else to go. And it can mean living in a B&B, a squat or other temporary accommodation.

We offer one to one support to help you through your experience out of homelessness. All of our services are free.

Finding a home and settling in well

Our housing coaches can help you find a rented home. We provide Renting Ready training in managing money and bills, finding flatmates or DIY.

Finding work and applying for jobs

Our job coaches will help you with looking for and applying for work. They can help you with:

  • searching for a job
  • CV writing
  • filling in application forms
  • interview practice
  • setting up your own business.

They will work with you to create a personal training programme according to your skills and interests. Many of our courses lead to qualifications.

Our Tackling Multiple Disadvantage (TMD) project helps homeless people with complex or severe needs (including  mental health, substance misuse or a history of offending) with free, personalised support into work and training.

We also have traineeships in our cafes and charity shops that provide on-the-shop training in retail and food service. 

Learning and skills

We offer a range of classes, training, workshops and activities.

In our Learning Zone we offer accredited courses which can lead to a qualification:

  • IT (Beginners, Excel, Powerpoint, Word and ECDL)
  • English as a Second Language (ESOL)
  • Catering and Food Safety
  • Hairdressing
  • Literacy and Functional Maths
  • Painting and Decorating.

We have classes in:

  • Art, print making, photography and textiles
  • Creative writing, theatre and music
  • Thai Chi, Yoga and Kung Fu.

And many more, take a look at our timetable for more information.

The Skylight Library has books and dvds available and

Who to contact

Contact Name
Supporter Services
0300 636 1967 0300 636 1967
Crisis Skylight London
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Please note that the Crisis Team has volunteers for the PRS (Privated Rented Team Volunteer Service), but you will have to want to engage in other educational and well-being services to enable to Team to support and help you


66, Commercial Street
E1 6LT

Other Details

Cost Details
Who is this service for?
Homeless people, recently homeless, or at risk of homelessness
Referral Details

You can become a Skylight member for free and get access to these services. To become a member, please attend an induction. These are run by our friendly reception staff seven days a week at 11am. There's no need to book, just turn up. In the induction you will get a tour of the building and you can sign up for classes.

Other notes

Mental Health Service: Support with mental health issues, group workshops and forums and access to short term counselling. Housing coaching services: Support and advice around accessing housing and the Private Rented Sector Crisis Open Christmas: We offer an annual Crisis Open Christmas, providing accommodation and day centres over the Christmas period, including advice around accessing learning and skills, health services and linking homeless people into year round services.

External Links

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